It is not very long Securus Technologies became the leader in the incarceration and prison technology industry. The prison technology company was betting on technology and the power of customer experience to reach the top spot. Interestingly, Rick Smith, the chief of Securus, helped it to achieve the feat flawlessly. He is the proponent of technology and brought widespread changes in the prison technology and enforcement solutions of the firm. Rick focused on acquiring companies with disruptive technologies, spending significant amounts on product research, patents, and more. The most prominent acquisition of the recent times is none other than JPay – a technology company in the prison environment that offers educational solutions, entertainment, email, electronic payments, and more to the incarceration industry. Follow Rick at LinkedIn.com.
The acquisition was in mid-2015, and the deal ensured the presence of Securus in all the major quickly growing areas in corrections including inmate tablets, payments, and emails. Rick Smith said after the completion of the deal that it would enable Securus to virtually offer anything that is needed to run a technology-equipped modern-day prison. Rick Smith Securus confirmed that the company had deep admiration for the services offered by JPay and was closely watching its success in the market with innovative product solutions. Smith also hinted that the time has reached to combine the products and solutions of both the companies to bring most-desired solutions to the incarceration industry.
Smith also added that the integration of JPay into Securus gave the prison technology customers a clear choice of products with the best security and most affordable prices. He continued that the solutions of Securus are aimed at reducing recidivism. Interestingly, Rick decided to keep JPay as a fully-owned subsidiary of Securus without integrating it completely into the Securus network. He thinks that it is the best way to ensure the identity of the products of JPay. Interestingly, JPay gets access to the deep relationships of Securus along with financial, product, and human resources of the prison technology major.
The innovative solutions of the prison technology firm are wholeheartedly received across the industry. Many prison authorities and enforcement agencies appreciated Securus and explained how the solutions of the company helped them to solve crimes, make incarceration services better, and improve safety and security. To bring the latest incarceration solutions developed by Securus to the fingertips of prison authorities, it sends out product proposals to enforcement agencies and incarceration authorities at least once in a week. The solutions are aimed at ensuring a comprehensive address of challenges faced by prison authorities and resolve social problems present in the today’s society. Rick Smith has nearly three decades of experience in the telecom industry, and he began his career with Global Crossing North America in the year 1972. He also worked with Eschelon Telecom before joining Securus in 2008. Read more at securus.net about Rick Smith Securus.